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Please consult customer service for details 2. According to the platform, industry, and ethical standards, the clothing worn by the product and the accessories worn are photography aids and not gifts. The products photographed are single items; if you need items such as clothing, lubricants, heating rods, etc., they need to be photographed together and shipped together 3. Products are shipped in sealed matte bags to ensure personal hygiene. 4. We will pack the goods in boxes for shipment. The outer packaging will not reveal any privacy, and there will be no sensitive words on the order to protect customer privacy and prevent embarrassing situations upon receipt 5. If you find any damage upon receiving the goods, please do not sign for them and contact us immediately 6. If the order is placed before 6 o'clock in the morning, we will ship it out on the same day. If it's after 6 o'clock and there is no response, we will also ship it out on the same day. If there is a refund after 6 o'clock, please contact customer service immediately to expedite the shipment. Failure to contact customer service in time will incur additional charges 7. Adult products belong to a special industry. If you are not satisfied upon receiving the goods, please do not open the sealed bag and return it. If you have opened the transparent sealed bag or used it, please understand that this situation does not allow for returns or exchanges. Thank you for your understanding 8. If you have any questions about the product's functions or other issues, such as whether it has a frame, whether it has heating, sound, vibration, or movement functions, or about the product's regular packaging, color box packaging, or some special packaging, please contact customer service for clarification before placing an order. Otherwise, it will be shipped according to the default options selected.