ONIKUMA K19 Gaming Headset Headphones Wired Noise Cancelling Stereo Earphones With Mic

• Wired Communication :With its wired communication feature, the Onikuma K19 ensures fast and reliable data transfer, providing smooth gaming performance. 1.Q:My microphone has no sound, what should I do? 1.First of all, the microphone is wired separately and needs to be properly connected to the PC 2. Connect the PC to the computer using a standard 3.5 plug with microphone. 3. After connecting to the PC, select the headset mode, the computer system needs to be upgraded to Win10 or above to work properly. 4.If you still have problems, please check again if the microphone wiring is connected correctly. Please contact us if you have any questions, we will reply you as soon as possible. 2.Q: What is the model number of the headset? Does it fit X Box, PS4 and switch? A: The 3.5mm model is suitable for all 3.5mm connected devices. It is suitable for PS4/PS VISTA/XBox One/Nintendo Switch/PC/Laptop/Windows OS/ OS/Smartphone/Tablet/Android OS/IOS/WP OP/. The USB model is only suitable for USB connection models, such as computers. 3.Q: Is the USB port used for audio? A: The 3.5mm model USB plug is for RGB lighting only. Only the USB 7.1 Surround model USB plug is used for audio. 4.Q: Is the headset comfortable to wear? Is it suitable for playing games for a long time? A: All ONIKUMA products are ergonomic. The headband is cushioned and lightweight, which is suitable for long time playing games and listening to music. 5.Q The product did not receive? Can't see the logistics information? A: Dear customer, if there is a product delivery error, logistics not delivered and other issues, please contact our official customer service, will help you soe the problem at the first time. We use the official logistics of Speedway, the goods will be automatically sent from the warehouse after your payment. The products are brand official authentic, CHOICE preferred goods. Our product packaging and the use of double protection, equipped with protective film to protect the headset, due to the long distance overseas logistics, there are any logistics problems, welcome to contact our official customer service at any time, we will do our best to help you soe your problems