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Regarding shipping, our store promises a 7-day no-reason return and exchange policy.If the return or exchange is due to product quality issues, we will cover the return shipping costs. Regarding returns and exchanges, under normal circumstances, customers who place orders and make payments before 4 PM on the same day will have their orders shipped on the same day; customers who place orders and make payments after 4 PM will have their orders shipped the next day. Regarding service, due to a high volume of customer inquiries, responses from Wangwang may be intermittent or delayed. This is not a problem with customer service attitude; we apologize for any inconvenience. It is recommended to inform customer service of the product number, color, and link during consultation to confirm availability for further inquiry. Thank you for your cooperation! In case of statutory holidays, we will notify you of the rest time in advance.