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Quality Issue Statement: If you encounter any quality issues or dissatisfaction, just contact our customer service, and we will actively and objectively help resolve them without avoiding responsibility or giving negative reviews easily. This benefits neither the seller nor the buyer.To help you solve practical issues and improve our service level.Reaching a win-win situation is the goal. If you find any quality issues after receiving the goods, please contact our customer service within three days of receipt. Take a photo of the problematic item using a digital camera and send it to our customer service with the name of the product number for us to verify.(Note, sending photos must also be done within three days of receiving the goods; any delay will not be accepted.)Requests for returns without sending photos will not be accepted.) We will provide a response within 24 hours after receiving your after-sales request.The results are divided into two types: returns and exchanges or direct refunds. Disclaimer 1: The definition of quality issues is problems caused by mistakes during the manufacturing or assembly process of the product, resulting in the jewelry being completely unwearable.Specific situations include the following: severe rusting, breakage, large areas of discoloration or fading, missing rhinestones, lack of accessories, and other issues that significantly affect wearability.We hope customers can understand that small flaws do not affect wearing. Jewelry has fashion and trendy features, and some imperfections that do not affect wearing are inevitable.We do not promise to offer returns or exchanges for minor defects. For shipping, after confirmation by customer service, we can send the goods with quality issues back to our company. Please discuss the specific shipping method with our customer service representative. We will cover the shipping cost due to quality issues. You need to pay for the shipping first, and we will credit your account with the shipping fee after receiving the goods.We do not offer separate shipping for returns or exchanges; the replacement item will be shipped together with your next order.Note: Our company does not accept returns via regular mail.When sending, please leave a small note with your name and phone number in the package, and write down the item details in a list format for us to verify upon receipt(If you do not provide the above information, we will not accept the returned goods.)At your own risk.Please understand Disclaimer 2: For your convenience, please open and inspect the package in the presence of a staff member.If there are any major issues (such as damage, water ingress, being stepped on, etc.), please refuse the package.If there are quality issues with individual products, please take a photo and send it to customer service. Please view after-sales issues with understanding; we don't want to cause you any trouble because most after-sales issues arise during the process. It's a long time ago and it's a long time ago. However, for your shopping satisfaction, we have taken on most of the responsibility ourselves.