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1. Quality issues, product damage, severe staining, incorrect style and size can be unconditionally returned or exchanged (photo proof is required) 2. Special priced products are not eligible for returns or exchanges due to pressure or promotional activities, but the quality of the products is guaranteed. 2、 Delivery issues with returns and exchanges 1. Whether it is a return or exchange, please communicate with customer service first. Any delay caused by returning the product without contacting customer service will be at your own risk 2. For non product quality issues that require returns and exchanges, the customer shall bear the shipping costs incurred. 3. If the product has any problems or is not suitable, please give it to us within seven days after receiving it. Failure to do so will not be accepted. 4. The returned or exchanged goods must ensure that the packaging is intact. The package must be accompanied by a note explaining the situation and requirements (indicating the number, reason for return, and contact information). For non product quality issues that require returns and exchanges, the customer shall bear the shipping costs incurred.